Turn WhatsApp into your #1 e-commerce sales channel
Recover abandoned carts, manage orders, and send personalized product recommendations — all through WhatsApp. DialogTab integrates with Shopify, WooCommerce, and IKAS to create a seamless shopping experience.
Why DialogTab for E-Commerce?
DialogTab is purpose-built for online retail businesses that want to turn WhatsApp into a high-converting sales channel with seamless storefront integration.
Native Shopify & WooCommerce Sync
Connect your store in minutes and sync products, inventory, and orders in real-time. No manual data entry, no CSV uploads — everything flows automatically between your e-commerce platform and WhatsApp.
35% Abandoned Cart Recovery
Automatically trigger personalized WhatsApp messages when customers leave items in their cart. Include product images, prices, and one-click checkout links that convert at 3x the rate of email.
AI-Powered Product Discovery
Customers can search your catalog, get personalized recommendations, and even identify products by sending photos — all within the WhatsApp conversation. Turn every chat into a shopping experience.
End-to-End Order Management
From browsing to payment to delivery tracking, manage the entire customer journey without leaving WhatsApp. Reduce support tickets and increase repeat purchase rates.
Abandoned Cart Recovery
Automatically send WhatsApp reminders to customers who left items in their cart. Recover up to 35% of lost revenue with personalized messages and direct checkout links.
Order Management via WhatsApp
Create, track, and update orders directly in WhatsApp conversations. Send automated order confirmations, shipping updates, and delivery notifications.
Product Catalog & Search
Share product cards, search inventory in real-time, and identify products from customer-sent images. Your entire catalog accessible through chat.
Multi-Agent Sales Team
Multiple sales agents can handle conversations simultaneously from one WhatsApp number. Auto-assign leads based on availability, skill, or product category.
Shopify & WooCommerce Integration
Sync your product catalog, inventory, and orders in real-time. Manage everything from a single dashboard without switching between platforms.
AI-Powered Customer Support
Let AI handle up to 80% of repetitive questions — order status, return policies, product info. Your team focuses on high-value conversations.
How DialogTab Works for E-Commerce
Get your online store connected to WhatsApp in minutes and start selling through conversations.
Connect Your Store
Integrate your Shopify, WooCommerce, or IKAS store with DialogTab in just a few clicks. Your product catalog, inventory, and customer data sync automatically.
Configure Automations
Set up abandoned cart recovery messages, order confirmation flows, shipping notifications, and AI-powered product recommendations tailored to your store.
Automate Sales & Support
Let AI handle product inquiries, order status checks, and return requests. Automatically route high-value conversations to your best sales agents.
Scale Your Revenue
Launch broadcast campaigns, segment customers by purchase behavior, and continuously optimize your WhatsApp commerce funnel with real-time analytics.
How e-commerce brands use DialogTab
Cart Recovery Automation
Send timely WhatsApp reminders with product images and one-click checkout links to recover abandoned carts.
Post-Purchase Updates
Automatically notify customers about order confirmation, shipping status, and delivery updates via WhatsApp.
Product Recommendations
Use AI to analyze purchase history and send personalized product suggestions that drive repeat sales.
VIP Customer Engagement
Create segmented campaigns for loyal customers with early access to sales, exclusive offers, and personalized outreach.
Frequently Asked Questions
Does DialogTab integrate with Shopify and WooCommerce?
Yes, DialogTab offers native integrations with Shopify, WooCommerce, IKAS, Ticimax, and other major e-commerce platforms. Your product catalog, inventory, orders, and customer data sync in real-time — no manual imports needed.
How does abandoned cart recovery work on WhatsApp?
When a customer abandons their cart, DialogTab automatically sends a personalized WhatsApp message with the product images, prices, and a one-click checkout link. You can customize the timing, message content, and follow-up sequences. Most stores see a 25-35% recovery rate.
Can customers browse and buy products directly in WhatsApp?
Absolutely. DialogTab lets you share interactive product cards, enable catalog search within chat, and even allow customers to identify products by sending photos. They can add items to cart and complete checkout without leaving WhatsApp.
How many agents can use DialogTab on one WhatsApp number?
There is no limit. DialogTab supports unlimited agents on a single WhatsApp Business number. Conversations are auto-assigned based on availability, skill, or product category, and agents can collaborate with internal notes and transfers.
What analytics does DialogTab provide for e-commerce?
DialogTab provides comprehensive e-commerce analytics including cart recovery rates, conversion metrics, revenue per conversation, agent performance, response times, and customer satisfaction scores. You can also integrate with Google Analytics for full-funnel tracking.
Need a Custom Solution?
If you need a special feature or integration for your e-commerce business, get in touch with us and let's build new solutions together.
Contact UsReady to boost your e-commerce sales?
Join hundreds of online stores using DialogTab to sell more through WhatsApp.