Better patient care through smart communication
From appointment scheduling to post-visit follow-ups, deliver exceptional patient communication at scale. Automate reminders, share test results, and provide 24/7 health guidance — all through WhatsApp.
Why DialogTab for Healthcare?
DialogTab is purpose-built for healthcare providers that need to streamline patient communication, reduce administrative burden, and deliver better care experiences through WhatsApp.
50% Reduction in Patient No-Shows
Smart appointment reminders with preparation instructions, location details, and one-tap confirmation dramatically reduce missed appointments. Patients can reschedule instantly through WhatsApp.
70% Fewer Phone Calls to Reception
Let AI handle appointment availability checks, preparation instructions, facility directions, and common health queries. Your front desk staff focuses on patients who are actually in the clinic.
Secure & Encrypted Patient Communication
WhatsApp provides end-to-end encryption for all messages. DialogTab adds enterprise-grade security, role-based access controls, and audit trails to meet healthcare data protection requirements.
Multi-Department Smart Routing
Patient messages are automatically routed to the right department — general practice, specialist, lab, pharmacy, or billing — from a single WhatsApp number. No more transfers or hold times.
Appointment Scheduling
Let patients book, reschedule, and cancel appointments through WhatsApp. Send automated reminders to reduce no-shows by up to 50%.
Health Reminders & Alerts
Send medication reminders, vaccination schedules, and health check-up alerts via WhatsApp. Keep patients engaged in their healthcare journey.
Secure Results Delivery
Share test results, reports, and medical documents securely through WhatsApp with encrypted messaging. Reduce phone calls and in-person visits.
Patient Intake & Forms
Collect patient information, medical history, and consent forms through conversational WhatsApp flows before appointments for faster check-ins.
AI Health Assistant
Let AI handle common queries — appointment availability, preparation instructions, facility info — while staff focuses on patient care.
Multi-Department Routing
Route patient messages to the right department automatically — general practice, specialist, pharmacy, or billing — from one WhatsApp number.
How DialogTab Works for Healthcare
Get your healthcare facility connected to WhatsApp and start improving patient communication in minutes.
Connect Your Practice
Link your healthcare facility's WhatsApp Business number to DialogTab. Integrate with your EHR, practice management system, or appointment scheduling platform through our secure API.
Configure Patient Workflows
Set up automated appointment reminders, pre-visit intake forms, post-visit follow-up sequences, and medication reminder schedules tailored to your practice's needs.
Automate Patient Support
Let AI handle appointment booking, preparation instructions, facility directions, and common health queries. Critical or urgent messages are instantly flagged and routed to clinical staff.
Scale Across Departments
Expand WhatsApp communication across all departments — primary care, specialists, lab, pharmacy, and billing. Monitor patient satisfaction and operational efficiency from one dashboard.
How healthcare providers use DialogTab
Automated Appointment Reminders
Send appointment reminders with preparation instructions, location details, and one-click confirmation or rescheduling options.
Post-Visit Follow-Up
Automatically check in with patients after visits, share care instructions, and schedule follow-up appointments through WhatsApp.
Vaccination & Screening Campaigns
Run targeted health campaigns for vaccinations, annual screenings, and preventive care with personalized WhatsApp outreach.
Emergency Triage Support
Provide initial health guidance through AI-powered WhatsApp triage, directing patients to the appropriate level of care quickly.
Frequently Asked Questions
Is WhatsApp communication secure enough for patient data?
Yes. WhatsApp provides end-to-end encryption for all messages, meaning only the sender and recipient can read them. DialogTab adds enterprise-grade security with encrypted data storage, role-based access controls, and comprehensive audit trails. We help healthcare providers meet data protection and privacy compliance requirements.
Can DialogTab integrate with our EHR or practice management system?
Yes, DialogTab integrates with leading EHR platforms and practice management systems through secure API connections. Patient data, appointment schedules, and clinical information sync automatically so your staff always has the context they need.
How does the automated appointment reminder system work?
DialogTab sends customizable reminders at intervals you define — for example, 48 hours and 2 hours before the appointment. Messages include preparation instructions, location details, and buttons for one-tap confirmation, rescheduling, or cancellation. Healthcare providers typically see a 50% reduction in no-shows.
Can patients receive test results through WhatsApp?
Yes, DialogTab supports secure delivery of test results, lab reports, and medical documents through WhatsApp's encrypted messaging. You can configure automated notifications when results are ready and include follow-up appointment booking options directly in the message.
How does multi-department routing work?
When a patient sends a message, DialogTab's AI analyzes the intent and automatically routes it to the appropriate department — general practice, specialist, lab, pharmacy, or billing. Patients never need to navigate phone menus or get transferred. Urgent messages are flagged and escalated immediately.
Need a Custom Solution?
If you need a special feature or integration for your healthcare institution, get in touch with us and let's build new solutions together.
Contact UsReady to improve patient communication?
Join healthcare providers using DialogTab to deliver better patient experiences through WhatsApp.